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Koninklijke Luchtvaart Maatschappij N.V. (Royal Dutch Airlines), best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM's headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates scheduled passenger and cargo services to more than 130 destinations worldwide. It is the oldest airline in the world still operating under its original name. As of 2013 it had 32,505 employees.
The merger of KLM with Air France in May 2004 formed the Air France-KLM Group, which is incorporated under French law with headquarters at Paris-Charles de Gaulle Airport. Both Air France and KLM continue to fly under their distinct brand names as subsidiaries of the group. Air France and KLM are part of the SkyTeam alliance, the second largest in the world behind only the Star Alliance.
In 1919, a young aviator lieutenant named Albert Plesman sponsored the ELTA aviation exhibition in Amsterdam. This aviation exhibition was a great success, and, after closure, several Dutch commercial interests had the intention to establish a Dutch airline. Plesman was nominated to head this new airline. In September 1919, Queen Wilhelmina awarded the yet to be founded KLM its "Royal" ("Koninklijke") predicate. On October 7, 1919, KLM (which is the abbreviation for Koninklijke Luchtvaart Maatschappij which literally means Royal Airlines in English) was founded by Albert Plesman in The Hague as one of the world's first commercial airline companies.
The first KLM flight took place on 17 May 1920. KLM's first pilot, Jerry Shaw, flew from Croydon Airport, London to Amsterdam. The flight was flown using a leased Aircraft Transport and Travel De Haviland DH-16, registration G-EALU, and was carrying two British journalists and a number of newspapers. In 1920, KLM carried 440 passengers and 22 tons of freight. In April 1921, after a winter hiatus, KLM resumed its services using its own pilots and aircraft: Fokker F.II and Fokker F.III. In 1921, KLM started scheduled services.
KLM's first intercontinental flight was initiated on the 1st of October 1924. This flight had Batavia (Colonial Jakarta) on the island Java in the Dutch East Indies as the final destination and was flown by a Fokker F.VII with registration H-NACC and was piloted by Van Der Hoop. In September 1929, regular scheduled services between Amsterdam and Batavia commenced. Until the outbreak of the Second World War in 1939, this was the world's longest-distance scheduled service by airplane.
By 1926, it was offering flights to Amsterdam, Rotterdam, Brussels, Paris, London, Bremen, Copenhagen, and Malmö, using primarily Fokker F2 & Fokker F.III.
In 1930, KLM carried 15,143 passengers. The Douglas DC-2 was introduced on the Batavia service in 1934.
The first experimental transatlantic KLM flight was between Amsterdam and Curaçao in December 1934 using the Fokker F-XVIII "Snip". The first of the airline's Douglas DC-3 aircraft were delivered in 1936, and these replaced the DC-2s on the service via Batavia to Sydney. KLM was the first airline to serve Manchester's new Ringway airport, starting June 1938. KLM was the only civilian airline to operate the Douglas DC-5, using four of them in the Dutch East and West Indies between May 1940 and late 1941.
When German military forces invaded the Netherlands on 10 May 1940, a number of KLM aircraft (mostly DC-3s and a few DC-2s) were en route to or from the Far East or operating services in Europe. Five DC-3s and one DC-2 managed to escape to England. During the war, these KLM planes and crew members would fly the Bristol-Lisbon scheduled passenger flights under BOAC registration.
The Douglas DC-3 PH-ALI 'Ibis', then registered as G-AGBB, was attacked three times by the Luftwaffe: on 15 November 1942, 19 April 1943, and finally on 1 June 1943 (fatal to passengers and crew, see BOAC Flight 777). Some KLM aircraft with their crews ended up in the Australia-Indonesia region, where they aided in transporting people who were escaping the Japanese aggression in that area.
After the ending of the Second World War in the fall of 1945, KLM immediately started to rebuild its network. Since the Dutch East Indies were in a state of revolt, Plesman's first priority was to reestablish KLM's route to Batavia. This service was reinstated by the end of 1945. Domestic and European flights resumed in September 1945, initially with a fleet of Douglas DC-3s and Douglas DC-4s. On 21 May 1946, KLM was the first continental European airline to start transatlantic scheduled flights between Amsterdam and New York City using Douglas DC-4 aircraft. By 1948, KLM had reconstructed its network and service resumed to Africa, North and South America, and the Caribbean. Long range pressurized Lockheed Constellations and Douglas DC-6s joined KLM's fleet in the late 1940s; the Convair 240 short range pressurized twin engined airliner began European flights for the company in late 1948.
During the immediate postwar period, the Dutch government expressed interest in gaining a majority stake in the airline and thus nationalizing KLM. Plesman, however, wanted KLM to remain a private company under private control and thus only allowed the Dutch government a minority stake in KLM.
In 1950, KLM carried 356,069 passengers. The expansion of the network continued in the 1950s with the addition of several destinations in western North America. KLM's fleet expanded as well with the addition of new versions of the Lockheed Constellation and Lockheed Electra, of which KLM was the first European airline to fly.
On 31 December 1953, the founder and president of KLM, Albert Plesman, died at the age of 64. Fons Aler succeeded Albert Plesman as KLM's president. After the death of Plesman, the company and other airlines entered a difficult economic period. The conversion to jet airplanes placed a further financial burden on KLM. Besides all this, the Dutch government increased its ownership of the company to two-thirds, and thus hereby nationalized the airline. The board of directors, however, remained under the control of the private shareholders.
On 25 July 1957, the airline introduced its flight simulator for the Douglas DC-7C – the last KLM aircraft with piston engines – which opened the transpolar route from Amsterdam via Anchorage to Tokyo on 1 November 1958. Each crew flying the transpolar route over the Arctic was equipped with a winter survival kit, including a 7.62 mm selective-fire AR-10 carbine for use against polar bears, in the event the plane was forced down onto the polar ice.
Beginning in September 1959, the airline introduced the four-engine turboprop Lockheed Electra onto some of its European and Middle Eastern routes. In March 1960, KLM introduced the first Douglas DC-8 jet into its fleet. In 1961, KLM reported its first year of losses. In 1961, the president of KLM, Fons Aler, was succeeded by Ernst van der Beugel. This change of leadership, however, did not lead to a reversion of KLM's financial difficulties. Van der Beugel resigned as president in 1963 due to health reasons. Horatius Albarda was appointed to succeed Ernst van der Beugel as president of KLM in 1963. Alberda initiated a reorganization of the company, which led to the reduction of staff and air services. In 1965, Alberda died in an air crash. Dr. Gerrit van der Wal succeeded Alberda as president of KLM. Van der Wal forged an agreement with the Dutch government that KLM would be run once again as a private company without interference of the government. By 1966, the stake of the Dutch government in KLM was reduced to a minority stake of 49.5%. In 1966, KLM introduced the Douglas DC-9 on European and Middle East routes.
The new terminal buildings at Amsterdam Airport Schiphol opened in April 1967 and in 1968, the stretched Douglas DC-8-63 entered service. With 244 seats, it was the largest airliner at the time. KLM was the first airline to put the higher gross-weight Boeing 747-200B into service, starting in February 1971, powered by Pratt & Whitney JT9D engines, thus beginning the airline's era of widebody jets. In March 1971, KLM opened its current headquarters in Amstelveen. In 1972, KLM purchased the first of several Douglas DC-10 aircraft. This jet was McDonnell Douglas's response to Boeing's 747.
In 1973, Sergio Orlandini was appointed to succeed Gerrit van der Wal as president of KLM. At the time, KLM, as well as other airlines, had to deal with overcapacity. Orlandini proposed to convert KLM 747s to "combis" that could carry a combination of passengers and freight. In November 1975, the first of these Boeing 747-300B Combi aircraft were added to the KLM fleet.
The oil crisis of 1973, which caused difficult economic conditions, led KLM to seek government assistance in arranging debt refinancing. KLM issued additional shares of stock to the government, in return for its money. In the late 1970s, the government's stake had again increased to a majority stake of 78%. KLM thus, again, was nationalized. The company management, however, remained under control of the private stakeholders.
In 1980, KLM carried 9,715,069 passengers. In 1983, it reached an agreement with Boeing to convert some of its Boeing 747-200s to stretched upper deck configuration. The work started in 1984 at the Boeing factory in Everett, Washington and finished in 1986. The converted aircraft were called Boeing 747-200SUD, which the airline operated in addition to Boeing 747-300s. In 1983 as well, KLM took delivery of its first (of ten) Airbus A310 passenger jets. Sergio Orlandini retired in 1987 and was succeeded by Jan de Soet as president of KLM. In 1986, the share of the Dutch government in KLM was reduced to 54.8 percent. It was expected that this share would be reduced further during the decade. The Boeing 747-400 was introduced into KLM's fleet in June 1989.
With the liberalization of the European market, KLM started with the development of its hub at Amsterdam Airport Schiphol by feeding its network with traffic from affiliated airlines. A major step in the development of a worldwide network was the acquisition of a 20% stake in Northwest Airlines in July 1989.
In 1990, KLM carried 16,000,000 passengers. KLM president Jan de Soet retired at the end of 1990 and was succeeded in 1991 by Pieter Bouw. In December 1991, KLM was the first European airline to introduce a frequent flyer loyalty program, which was called Flying Dutchman.
In January 1993, the US Department of Transportation granted KLM and Northwest Airlines antitrust immunity, which allowed the two airlines to intensify their partnership. As of September 1993, the partners operated all their flights between the US and Europe as part of a joint venture. In March 1994, KLM and Northwest Airlines introduced World Business Class on intercontinental routes. KLM's stake in Northwest Airlines was increased to 25% in 1994.
KLM introduced the Boeing 767-300ER in July 1995. In January 1996, KLM acquired a 26% share in the flag carrier of Kenya, Kenya Airways. In 1997, Pieter Bouw resigned as president of KLM; he was succeeded by Leo van Wijk. In August 1998, KLM repurchased all regular shares from the Dutch government to make KLM, once again, a private company. On November 1, 1999, KLM founded AirCares, a communication and fundraising platform supporting worthy causes and focusing on underprivileged children around the world.
KLM renewed its intercontinental fleets by replacing the Boeing 767s, Boeing 747-300s, and eventually the McDonnell Douglas MD-11 with Boeing 777-200ERs and Airbus A330-200s. Some 747s would be first to retire. The MD-11s will remain in service until 2014. The first Boeing 777 was received on 25 October 2003, entering commercial service on the Amsterdam–Toronto route, while the first Airbus A330-200 was introduced on 25 August 2005 and entered commercial service on the Amsterdam–Washington Dulles route.
On 30 September 2003, Air France and KLM agreed to a merger plan in which Air France and KLM would become subsidiaries of a holding company called Air France-KLM. Both airlines would retain their own brands and both Paris Charles de Gaulle and Amsterdam Airport Schiphol would become the key hubs. In February 2004, the European Commission and US Department of Justice approved the proposed merger of Air France and KLM. In April 2004, an exchange offer took place in which KLM shareholders exchanged their KLM shares for Air France shares. The merger of Air France and KLM was approved by the shareholders in April 2004. By exchanging the KLM shares for Air France shares, the merger was therefore fulfilled. On 4 May 2004, the exchange offer was called successful. As of 5 May 2004, the merger of Air France and KLM was a done deal. Since 5 May 2004, Air France – KLM has been listed on the Euronext exchanges in Paris, Amsterdam and New York. In September 2004, the merger was completed by creation of the Air France-KLM holding company. The merger of Air France and KLM resulted in the world's largest airline group. The merger should lead to an annual total cost-saving of between 400 and 500 million euros.
It did not appear that KLM's longstanding joint venture with Northwest Airlines (since merged with Delta Air Lines in 2008) was affected by the merger with Air France. Both KLM and Northwest joined the SkyTeam alliance in September 2004.
In March 2007, KLM started to use the Amadeus reservation system, along with partner Kenya Airways. Furthermore, after 10 years, Leo van Wijk resigned from his position as president of KLM, being succeeded by Peter Hartman.
In January 2010, Northwest Airlines was merged to Delta Air Lines, ending their 21-year long alliance with KLM (but Delta Air Lines remains a key member of the SkyTeam and maintains a strong partnership with KLM's sister carrier Air France). Beginning in September 2010, KLM integrated the passenger division of Martinair into KLM. All personnel and routes were transferred to KLM. By November 2011, Martinair consisted of only the cargo and maintenance division.
In March 2011, KLM and InselAir reached an agreement for mutual interline cooperation on InselAir destinations, thus expanding its services to its passengers. Beginning 27 March 2011, KLM passengers could also fly to all InselAir destinations, through InselAir's hubs in Curacao and Sint Maarten.
On 20 February 2013, KLM announced that Peter Hartman would resign as president and CEO of KLM on 1 July 2013. He was succeeded by Camiel Eurlings. Peter Hartman will remain employed by KLM until he retires on 1 January 2014.
KLM received the award for "Best Airline Staff Service" in Europe at the World Airline Awards 2013. This award represents the rating for an airline's performance across both Airport Staff and Cabin Staff combined, and were first introduced in 2010. It is the second consecutive year that KLM won this award; in 2012 it was awarded with this title as well.
On 15 October 2014, KLM announced that Camiel Eurlings had decided in joint consultation with the supervisory board to immediately resign as president and CEO of KLM. As of this date, he is succeeded by Pieter Elbers.
KLM Asia (Chinese: Hélán Yàzhōu Hángkōng Gōngsī) is a wholly KLM owned subsidiary registered in Taiwan. The airline was established in 1995 in order to operate flights to Taipei, Taiwan, without compromising the traffic rights held by KLM for destinations in the People's Republic of China. KLM Asia was one of a number of airline subsidiaries flying under the "Asia" name with the same purpose of flying to Taiwan. These included Japan Asia Airways (a Japan Airlines subsidiary), Air France Asie, British Asia Airways, Swissair Asia, and Australia Asia Airlines (a Qantas subsidiary).
The livery of KLM Asia does not feature Dutch national symbols, such as the flag of the Netherlands, nor does it use KLM's stylised Dutch Crown logo. Instead, it features a special KLM Asia logo. KLM Asia has 3 Boeing 747-400 Combi aircraft (included in the KLM fleet as 747-400M), 7 Boeing 777-200ER, and 2 Boeing 777-300ER all included in the KLM fleet. KLM Asia initially operated the Amsterdam-Bangkok-Taipei route with a B747-400 Combi or a B747-400 non-combi aircraft. Since March 2012, KLM Asia has operated the revised Amsterdam-Taipei-Manila route with Boeing 777-200ER/-300ER aircraft.
The most notable accident involving a KLM aircraft was the 1977 Tenerife disaster. Although this accident led to a lot of fatalities, KLM has one of the best safety records in the world since operating since 1919 and after this accident no KLM flight has led to fatalities.
1920s-1930s
1940s
1950s-1970s
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